Lewis - Charley

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Charley Lewis is a senior lecturer, researcher and consultant at the LINK Centre of the School of Public and Development Management at the University of the Witwatersrand.  His areas of interest include:  ICT sector policy and regulation; universal service and access;  consumer protection regulation, the Internet, labour, work and ICT; and business process outsourcing.  He has lectured and presented widely, on a number of ICT policy, regulation and development issues.  He has undertaken research in a number of areas, including the Internet, call centres, e-learning and universal access and service.  He holds the degree of Master of Commerce in the Management of Information Systems from the University of the Witwatersrand and is currently working on his PhD.