(No.168) Capacity building Initiatives for better economic and social inclusion of vulnerable people in the Information society

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Status: 
Accepted
Workshop Theme: 
Access and Diversity
Theme Question: 

Question 6

Concise Description of Workshop: 

We would like to initiate the discussion on the need for Capacity building programs and initiatives in the field of involvement of vulnerable people in Internet governance processes for their better social and economic inclusion in the Information society that will facilitate participation in sustainable human development. The present workshop proposal is the continuation of the Vilnius (WS 109) and Nairobi (WS 126) discussions on the use of ICTs by vulnerable people. During two preceding workshops a discussion was started on the use of ICTs by vulnerable people and the best practices exchange of existing initiatives for better involvement of vulnerable people in the Information society was initiated. We would like to propose a discussion on the need for Capacity building Initiatives at different levels in order to enhance the process of involvement of vulnerable people (using the notion of vulnerable people as defined by the Tunis Agenda and Geneva Declaration of Principles) in the Information society. Capacity building initiatives would increase capacities of different actors to better involve vulnerable people in the Information society to ensure equal participation in the process of sustainable economic, social and first of all human development.
The questions to be raised in the multistakeholder environment during the workshop are the following:
- Do we need to continue the discussion on the involvement of vulnerable people in the Internet Governance processes?
- Why to pay particular attention to vulnerable people and their participation in the Information society?
- How to better facilitate participation of vulnerable people in the Information society?
- Do we need to develop and promote the development of Capacity building initiatives all over the world for equal participation of vulnerable people in the Information society?
- What are the existing capacity building initiatives in the field?
- What can be the format of such initiatives in different continents/ countries? How can it be approached in developing countries?
- How to allow vulnerable people to participate in the development of the Capacity building initiatives?
- Do we need to pay particular attention and develop specific Initiatives for vulnerable Women and Youth? How to apply this approach when developing the Capacity building initiatives?

Organiser(s) Name: 

Ms Yuliya Morenets-TaC-Together against Cybercrime-Civil Society

Submitted Workshop Panelists: 

Mr Zahid U. Jamil- Co-moderator, Barrister Esq.

, Director, Developing Country Center for Cybercrime & Law - Jamil & Jamil Barristers-at-law (confirmed)
Ms Yuliya Morenets- Co-moderator, TaC-Together against Cybercrime (confirmed)
Mr Wolf Ludwig- Euralo/ICANN (confirmed)  
Mr Khaled Fattal- Multilingual Internet Group (confirmed)
Ms Danielle de Groot Msc- Council of Chiefs of Police, Netherlands (confirmed) 
Ms Lara Pace-COMNET (confirmed)
Ms Barbara-Chiara Ubaldi- OECD (confirmed) 
Mr Stuart Hamilton- IFLA-International federation of Library Associations and Institutions (confirmed)

Name of Remote Moderator(s): 
Ms Roxana Radu- Graduate Institute of International and Development Studies (Geneva), (confirmed)
Gender Report Card
Please estimate the overall number of women participants present at the session: 
About half of the participants were women
To what extent did the session discuss gender equality and/or women's empowerment?: 
It was mentioned briefly in the presentations and discussions
Report
Reported by: 
Ms Yuliya MORENETS
A brief substantive summary and the main issues that were raised: 

A successful and interactive discussion, covering a big number of issues, took place during this workshop. Panelists, together with the audience, tried to understand how to better involve vulnerable people in the Information society to give them the possibility to become active actors in the field of Internet Governance.
The focus of the workshop was on the effect and capacity building needs for better social inclusion of vulnerable people and on how to better assist them in the Information society.
During the workshop a big number of points were raised and the discussion mainly focused on the following aspects:
- The need to continue the discussion on the definition of vulnerable in the context of technical progress and different existing national specificities.
There is a necessity to empowering them with knowledge to promote their representation in the Information society. This can be achieved only by creating possibilities for such people to actively participate in social and economic life and to communicate in the language they are accustomed to. 
Everyday progress in the field of ICTs, the development of e-government solutions and open data initiatives create a need to add channels for delivery of services and to engage citizens more broadly and actively in policy making processes. The access issue, which is not new, still remains crucial and is closely related to the education and the income of citizens, predominant factors that can create access barriers. In this field libraries play an important role for better social and economic inclusion of the most vulnerable and those who face access problems. It is important to mention that economic inclusion and access to services go beyond the question of Internet access. Meanwhile, it was underlined that majority of the citizens in the emerging markets without the access to the computer can't be defined as vulnerable people because they haven't had access. Participants mentioned the increasing role of mobile devices to access Internet and services, which is growing exponentially, especially in the developing countries.
- The necessity to build capacity for vulnerable people and national governments on inclusion of vulnerable groups in the Information society.
It is very important to be able to reach the defined target group, in this regard dissemination and communication are essential to raise the awareness of the target actors on the existing solutions and involve them in the process of development of capacity building initiatives. The value that these opportunities provide to vulnerable groups should be clarified before the development of programs.
To be effective, capacity building programs should be based on the assessment of existing needs in particular communities, as different communities have different goals, different interests, and as there is no one fits all solution. After clear understanding of the existing situation in a particular target group is achieved and other existing solutions and initiatives are taken into account, capacity building programs for the respective target group can be offered by using existing infrastructures.
- The role of global and national Strategies on the inclusion of vulnerable people in the Information society, with particular attention paid to women and children.
It should include measures and propose solutions for safe and responsible use of the Internet and ICTs by vulnerable people, who are more fragile with regard to Internet dangers and risks. During the discussion it was suggested to promote the notion of A right of secure cyberspace for all. Regional and National IGFs, as well as other Initiatives could help the development of such Strategies and facilitate their further implementation in a multistakeholder format.

Conclusions and further comments: 

During the workshop a consensus was found on:
1. The need to continue the discussion on the inclusion of vulnerable people in the Information society and on the possibilities for them to become active actors in the field of Internet Governance.
2. The need to identify existing initiatives and best practices in the filed of active engagement or programs for better active engagement of vulnerable people in the Information society.
3. The need to build capacity of vulnerable groups and other stakeholders, such as national government representatives, based on the assessment of existing situation and by taking into account regional/national particularities, existing infrastructures and precise definition of the target audience.
4. The need to raise the issue of development of Global Strategy on the inclusion of vulnerable groups in the Information society, after the identification of its objectives and its potential value for the target group.
As a result of the present workshop, it was proposed to create a Working Group on the issue of better inclusion of vulnerable groups in the Information society. More detailed information can be found at: www.vulnerables.eu